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Email & Retention Marketing

Turn one-time guests into lifelong advocates — automatically.

Automated nurture sequences, seasonal campaigns, and re-engagement flows that keep your property top-of-mind and bring guests back.

Get Your Free Email Audit
The Problem

Your best future guest is someone who has already stayed with you. But you haven't emailed them since they checked out.

No post-stay follow-up

Guests check out and you never contact them again. By next vacation season, they've forgotten you exist.

Sitting on a goldmine

You have years of guest email addresses. That list is worth thousands in repeat bookings. It's sitting unused in your PMS.

Seasonal feast or famine

Peak season is packed. Off-season is empty. You have no system to smooth demand across the year.

Manual email blasts

When you do send emails, it's a mass blast with no personalisation, no segmentation, and no automation.

What You Get

A retention engine that runs while you sleep.

Automated email flows that bring guests back and keep your occupancy steady year-round.

  • Automated welcome and nurture sequencesWorth €500/mo
  • Seasonal and promotional campaigns (1–4/month)Worth €400/mo
  • Re-engagement flows for lapsed guestsWorth €300/mo
  • List segmentation and personalisationWorth €300/mo
  • Email template design (on-brand)Worth €200/mo
  • A/B testing and optimisationWorth €200/mo
  • Monthly performance reportWorth €200/mo
€2,100+/mo in email marketing value

Starting from €750/mo

How It Works

Simple process. Serious results.

01
Step 01

List Audit

We analyse your existing email list, clean it, segment it, and connect it to your booking system.

02
Step 02

Flow Design

We design the automated sequences: welcome, post-stay, re-engagement, seasonal, and VIP. You approve each flow.

03
Step 03

Build & Launch

Templates designed, automations built, campaigns scheduled. Everything on-brand and mobile-optimised.

04
Step 04

Optimise & Expand

We track open rates, click rates, and booking attribution. Then we optimise and add new flows.

Results

The numbers speak for themselves.

42%

Avg. open rate (industry: 21%)

€38

Avg. revenue per email sent

Return guest rate increase

We had 4,000 past guest emails doing nothing. Digitech set up automated sequences and seasonal campaigns. Last month, 23 bookings came directly from email.
V

Vacation Rental Manager

Algarve

Questions

Frequently asked questions.

We work with the platform that fits your business best — Mailchimp, Klaviyo, ActiveCampaign, or others. If you already have one, we use it.

Yes. We integrate with most major PMS and booking engines to trigger automated emails based on booking events.

Frequency depends on the segment. Active prospects might hear from you weekly. Past guests get seasonal campaigns and targeted offers. We never spam.

All email campaigns are fully GDPR-compliant. We set up proper consent flows, unsubscribe mechanisms, and data handling.

Our 3-month confidence guarantee.

We ask for a 3-month minimum — not because we need to lock you in, but because marketing needs time to build momentum. In three months, you'll see measurable results. After that, you continue month-to-month with no lock-in. If we're doing our job, you won't want to leave.

Ready to transform your marketing?

Tell us about your business and get a free marketing audit — no strings attached.